Terms & Conditions

Return Policy

Items may be returned within 7 days of receipt, providing they are in the original packaging and are unused.
It is the customers responsibility to ensure the item is returned to us. We will accept no liability for returned items lost or damaged as a result of a failure to follow the returns instructions correctly.
The customer is liable for the cost of return postage for the item.

General Terms and Conditions

All sales will be processed within 1 working day.
Items will be dispatched by Royal Mail, ParcelForce or TNT.
Most products carry a 1 year warranty (Bulbs carry 90 day warranty, as industry standard)
Customers wishing to return products will be liable for the return postage costs and it is the responsibility of the customer to ensure that the item is returned via an appropriate service. No refunds will be given if the return is lost or damaged as a result of failure to ensure the returned item is sent correctly.
Items are only guaranteed for the use specified in the description, any use outside of the description is at the customers own risk and any warranty will be void.
Whilst we try to ensure all information, stock and pricing are correct, we reserve the right to refund a customer in full, should an item be out of stock, a pricing error have occurred or an incorrect description be associated with an item.